Shopping Conversations

Navigate stores, ask for help, make returns, and shop with confidence

Asking for Sizes and Colors

Customer: Excuse me, do you have this sweater in a size medium?
Sales Associate: Let me check for you. What color were you looking for?
Customer: Do you have it in navy blue or dark gray?
Sales Associate: We have the navy blue in medium. The dark gray is currently only available in small and large.
Customer: The navy blue sounds perfect. Can I try it on?
Sales Associate: Absolutely! The fitting rooms are right over there. I'll unlock one for you.

中文翻译：

顾客：不好意思，这件毛衣有中号的吗？

销售员：让我帮您查一下。您要什么颜色的？

顾客：有海军蓝或深灰色的吗？

销售员：海军蓝有中号的。深灰色目前只有小号和大号。

顾客：海军蓝听起来很好。我可以试穿吗？

销售员：当然可以！试衣间就在那边。我给您开一个。

Grocery Store - Finding Items

Customer: Hi, could you help me find coconut milk?
Store Employee: Sure! Are you looking for the refrigerated kind or shelf-stable?
Customer: I'm not sure. I need it for cooking curry.
Store Employee: Then you'll want the canned kind. That's in aisle 8 with the Asian foods.
Customer: Great! And where can I find fresh ginger?
Store Employee: Fresh ginger is in the produce section, near the garlic and onions. Follow me, I'll show you.
Customer: Thank you so much! You're very helpful.

中文翻译：

顾客：您好，您能帮我找椰奶吗？

店员：当然！您要冷藏的还是常温保存的？

顾客：我不太确定。我需要用它做咖喱。

店员：那您需要罐装的。在第8过道，亚洲食品区。

顾客：太好了！新鲜生姜在哪里能找到？

店员：新鲜生姜在农产品区，大蒜和洋葱附近。跟我来，我带您去。

顾客：非常感谢！您帮了大忙。

Making a Return

Customer: Hi, I'd like to return this blender. It's not working properly.
Returns Associate: I'm sorry to hear that. Do you have your receipt?
Customer: Yes, here it is. I bought it two weeks ago.
Returns Associate: Perfect, you're within our 30-day return window. Would you like a refund or exchange?
Customer: I'd like to exchange it for the same model if you have another one.
Returns Associate: Let me check our inventory. Yes, we have one in stock. I'll get that for you right away.
Customer: Thank you! Should I test it before I leave?
Returns Associate: That's a good idea! If there's any problem, we're right here to help.

中文翻译：

顾客：您好，我想退这个搅拌机。它运作不正常。

退货专员：很抱歉听到这个。您有收据吗？

顾客：有的，在这里。我两周前买的。

退货专员：很好，在我们30天的退货期内。您想退款还是换货？

顾客：如果你们还有同款，我想换一个。

退货专员：让我查一下库存。有的，我们有库存。我马上给您拿。

顾客：谢谢！我应该在离开前测试一下吗？

退货专员：这是个好主意！如果有任何问题，我们就在这里帮您。

Checkout - Using Coupons

Cashier: Did you find everything okay today?
Customer: Yes, thank you! I also have this coupon. Can I use it?
Cashier: Let me scan it... This one expired yesterday. I'm sorry, I can't accept it.
Customer: Oh no! I thought I had more time. Are there any current promotions?
Cashier: Actually, yes! If you sign up for our rewards card, you'll get 15% off your purchase today.
Customer: That sounds great! How do I sign up?
Cashier: I just need your email and phone number. It's free and you'll get exclusive deals sent to you.
Customer: Perfect! My email is zhang.li@email.com.

中文翻译：

收银员：您今天都找到需要的东西了吗？

顾客：是的，谢谢！我还有这个优惠券。我可以用吗？

收银员：让我扫一下...这张昨天过期了。很抱歉，我不能接受。

顾客：哦不！我以为还有时间。有什么当前的促销活动吗？

收银员：实际上，有的！如果您注册我们的会员卡，今天购物可以打85折。

顾客：听起来很好！怎么注册？

收银员：我只需要您的电子邮件和电话号码。免费的，而且您会收到独家优惠。

顾客：太好了！我的邮箱是zhang.li@email.com。

Electronics Store - Getting Advice

Customer: I'm looking for a laptop for basic use. What would you recommend?
Sales Associate: What will you mainly use it for? Email, web browsing, or more intensive tasks?
Customer: Mostly web browsing, email, and watching videos. Sometimes video calls for work.
Sales Associate: For that, you don't need anything too powerful. This model here is very popular and budget-friendly.
Customer: What's the battery life like?
Sales Associate: About 8-10 hours with regular use. It also has a solid-state drive, so it boots up quickly.
Customer: That sounds good. Does it come with a warranty?
Sales Associate: Yes, one-year manufacturer warranty. You can also purchase an extended warranty for two or three years if you'd like.

中文翻译：

顾客：我想买一台用于基本用途的笔记本电脑。您有什么推荐吗？

销售员：您主要用来做什么？收发邮件、浏览网页，还是更高强度的任务？

顾客：主要是浏览网页、收发邮件和看视频。有时工作需要视频通话。

销售员：对于这些用途，您不需要太强大的配置。这款很受欢迎而且价格实惠。

顾客：电池续航时间怎么样？

销售员：正常使用大约8-10小时。它还有固态硬盘，所以启动很快。

顾客：听起来不错。有保修吗？

销售员：有，一年厂商保修。如果您愿意，也可以购买两年或三年的延长保修。

Furniture Store - Delivery Questions

Customer: I'm interested in this couch. Do you offer delivery?
Sales Associate: Yes, we do! Delivery within the city is $75, or free for purchases over $1,000.
Customer: This couch is $950. If I add something else small, would I qualify for free delivery?
Sales Associate: Absolutely! Many customers add throw pillows or a coffee table to reach the minimum.
Customer: How long does delivery usually take?
Sales Associate: This item is in stock, so we can deliver as early as this Saturday. What day works best for you?
Customer: Saturday would be perfect! What time slots do you have?
Sales Associate: We have morning (8am-12pm) or afternoon (1pm-5pm) available.

中文翻译：

顾客：我对这个沙发感兴趣。你们提供送货服务吗？

销售员：是的，提供！市内送货75美元，或者购买超过1000美元免运费。

顾客：这个沙发950美元。如果我再加点小东西，能享受免运费吗？

销售员：当然可以！很多顾客会加上抱枕或咖啡桌来达到最低消费。

顾客：送货通常需要多长时间？

销售员：这件商品有库存，所以我们最早这周六就能送货。您哪天方便？

顾客：周六最好！你们有什么时间段？

销售员：有上午（早上8点到中午12点）或下午（下午1点到5点）可选。

Asking About Price Match

Customer: I saw this same TV at another store for $50 less. Do you price match?
Manager: Yes, we do have a price match guarantee. Do you have proof of the competitor's price?
Customer: I have a screenshot from their website on my phone. Is that okay?
Manager: Perfect! Let me see... Yes, I can match that price for you. I'll also take off an additional 10% of the difference.
Customer: Really? That's even better than I expected!
Manager: We appreciate your business and want to earn it. Let me process this discount for you.
Customer: That's excellent customer service. Thank you so much!

中文翻译：

顾客：我在另一家店看到同款电视便宜50美元。你们价格匹配吗？

经理：是的，我们有价格匹配保证。您有竞争对手价格的证明吗？

顾客：我手机上有他们网站的截图。这可以吗？

经理：很好！让我看看...是的，我可以为您匹配这个价格。我还会再减去差价的10%。

顾客：真的吗？这比我预期的还要好！

经理：我们感谢您的惠顾，希望赢得您的青睐。让我为您处理这个折扣。

顾客：这真是优质的客户服务。非常感谢！

Farmers Market Shopping

Customer: These tomatoes look amazing! Are they organic?
Vendor: Yes, they're certified organic. We grew them right here on our farm.
Customer: How much are they per pound?
Vendor: $4 per pound, or you can get a full basket for $15. That's about 5 pounds.
Customer: The basket is a better deal! Are these good for sauce or salads?
Vendor: They're perfect for both! These are heirloom tomatoes, so they have great flavor.
Customer: I'll take a basket. Do you accept credit cards?
Vendor: We sure do! Just tap your card on this reader. Thanks for supporting local farmers!

中文翻译：

顾客：这些西红柿看起来太棒了！是有机的吗？

摊主：是的，是认证有机的。我们在自家农场种植的。

顾客：多少钱一磅？

摊主：4美元一磅，或者一整篮15美元。大约5磅。

顾客：一篮更划算！这些适合做酱还是沙拉？

摊主：两者都很适合！这些是传家宝西红柿，味道很好。

顾客：我要一篮。你们接受信用卡吗？

摊主：当然接受！只需在这个读卡器上刷您的卡。感谢您支持本地农民！